Quick answer

Poor extraction is a symptom, not a diagnosis. A commercial kitchen exhaust fan may be completely stopped, running at the wrong speed, turning in the wrong direction, slipping at the belt drive, restricted by grease or duct resistance, or unable to move its intended airflow because the kitchen does not have a suitable replacement-air path.

The fan can also move air while the hood still fails to capture smoke. Appliance position, cooking load, cross-drafts, canopy geometry and the way make-up air enters the room can all affect capture.

Stop and request urgent help when necessary

If smoke, heat or grease-laden fumes are no longer being controlled, stop using the affected cooking equipment where it is safe to do so. Treat a burning smell, equipment smoke, severe vibration, grinding, or repeated breaker or overload trips as urgent warning signs.

Do not open electrical equipment, remove fan guards, climb onto the roof, enter ductwork or repeatedly reset a protective device.

First identify what the system is doing

Before deciding that the fan is “not working”, place the symptom into one of four groups:

This distinction helps separate electrical and motor faults from drive, duct, make-up-air and hood-capture problems.

Safe checks an operator can make

Venue staff can collect useful information without dismantling or testing the system:

If there is doubt about electrical or mechanical safety, take the equipment out of service and arrange professional assessment.

Why a commercial kitchen exhaust fan can stop

A stopped fan may result from one fault or a chain of faults. Common possibilities include:

SafeWork NSW electrical guidance states that the reason a circuit breaker, RCD or other protective device disconnected the electricity should be determined before it is switched back on.

Why the fan can run but extract poorly

When the fan is operating but airflow is low, likely cause groups include:

A clean-looking hood does not prove the duct and fan are clean, and a dirty system is not the only possible cause. Grease cleaning and mechanical diagnosis are related but separate services.

Make-up air and negative pressure

An exhaust fan cannot continuously remove air from a room unless air can replace it. The ABCB Indoor Air Quality Verification Methods handbook describes a clear pathway for make-up air as part of effective local exhaust. If replacement air is inadequate, the kitchen may become excessively negative and the exhaust system may move less air than expected.

Useful clues include doors that are difficult to open, strong air movement through door gaps, odours moving through the building, or capture improving when an external door is opened. Opening a door is an observation, not a permanent design solution.

Make-up air can also reduce capture if it is supplied at excessive velocity or directed across the face of the hood. A competent assessment should consider both the quantity and distribution of replacement air.

When airflow exists but smoke still escapes

Good duct airflow does not automatically guarantee good capture at every appliance. Smoke and heat may escape when:

The NCC kitchen local exhaust provisions reference AS 1668 for applicable commercial kitchen exhaust hoods. The edition and compliance pathway for a specific site depend on its approval and design documents; a later published edition does not automatically rewrite an existing approval.

Intermittent extraction problems

A fan that works when cold and stops later may be affected by motor overheating, overload operation, bearing deterioration, a VFD fault, an intermittent control command or increased resistance as operating conditions change. Record the time, displayed fault code, cooking load and whether the fan restarts after cooling, but do not bypass or repeatedly reset the protection.

What a professional fault diagnosis should include

The exact scope depends on the system and access. A structured assessment may include:

An airflow reading applies to the agreed test points, equipment state and conditions on the day. It does not by itself certify the entire building or concealed system.

When to request urgent assistance

For an immediate fire or electrical danger, follow the site’s emergency procedure and contact emergency services where required.

How Altruism NSW can help

Altruism NSW provides commercial kitchen exhaust fault diagnosis and repair across Sydney and Wollongong. The mechanical and electrical scope may include fans, motors, impellers, belts, pulleys, bearings, starters, isolators, VFDs, speed controls, make-up-air systems, ESP equipment and relevant interlocks.

We can also undertake airflow testing and written reporting where the question requires measurements or comparison with available design information. Grease cleaning of canopies, filters and ductwork should be completed by a specialist commercial exhaust cleaning contractor.

Frequently asked questions

Why is the canopy light on when the exhaust fan is not running?

The canopy light and exhaust fan may have separate supplies or controls. A working light does not confirm that the fan motor, starter, VFD or interlocks are operating.

Can I reset the breaker or motor overload?

Do not repeatedly reset a protective device. A breaker, overload or drive fault may be responding to overheating, excessive current, a seized component or another electrical fault. The reason for the trip should be identified before return to service.

Will cleaning the filters fix low extraction?

Clean and correctly fitted filters are important, but they may not be the only cause. Low speed, belt slip, impeller build-up, duct restriction, make-up-air problems and control faults can produce similar symptoms.

Why does extraction improve when a door is opened?

That can indicate inadequate replacement air or excessive negative pressure. It is useful diagnostic information, but leaving a door open is not a substitute for a properly assessed make-up-air arrangement.

Does a running fan mean the kitchen exhaust complies?

No. Operation alone does not establish required airflow, hood capture, discharge suitability or compliance with the approved design. Assessment must be tied to the specific site, documents, conditions and scope.

What should I send before booking a diagnosis?

Send the venue address, fan photographs, equipment details, controller or VFD fault codes, a description of what changed, recent cleaning or maintenance reports and any available mechanical drawings or commissioning records.

Sources

This article provides general information only and is not electrical, engineering, certification, fire-safety or legal advice. Do not access live electrical equipment, roof-mounted plant, moving fan components or ductwork unless you are appropriately authorised, trained and competent.